Life Stages

Northrop Grumman has a page dedicated to Emergency Information for Impacted Northrop Grumman Employees. The information on this page is intended for Northrop Grumman employees impacted by regional, national or international emergencies. This page is accessible outside the Northrop Grumman network and provides the latest emergency resources.

Always be prepared:

• Program 855-229-6544 into your cell phone as “Northrop Grumman Alert System”. The company uses an emergency messaging tool, Everbridge, to connect with employees before, during and after an emergency. Everbridge will text or call you at the contact phone number you provide in Workday, so ensure your information is up to date.

• Program 800-995-4318 in your cell phone as “The Emergency Information Line”. You can call this number 24/7 for facility updates (option 2) and information about emergency assistance (listen for prompts).

• When a crisis emerges, NGCare's partner, ComPsych, provides Northrop Grumman employees with timely information. The Guidance Resources Online home page provides breaking news and information on health crises, natural disasters on the alert section (bell icon on the top right of the page.)

  • Users can call Northrop Grumman's dedicated line at 800-982-8161 or log on to the site for updates.

  • Employees and families can also download the GuidanceNowSM app that provides one-click capability to reach our Northrop Grumman-dedicated phone number and access mobile-specific features such as click-to-call (to dial a phone number) and location-based mapping.

  • Work-Life Solutions can provide information about emergency resources, disaster preparedness, temporary shelter, and local referrals to support you with moving forward after an emergency.

    Create username/password and using the Web ID: NGCare

Trauma can occur in a variety of ways, such as surviving a natural disaster, witnessing or experiencing violence, suffering from the loss of a friend or loved one, or enduring a severe illness. Traumatic life events were found to be one of the biggest single causes of depression and can affect someone’s mental and physical well-being. If your traumatic stress reaction is getting in the way of your ability to function, you may need help from a mental health professional.

The NGCare Employee Assistance Program (EAP) provides free confidential guidance and mental health support 24 hours a day, 7 days a week. Through NGCare, you and your household members are eligible for eight free counseling sessions per issue each year. Examples of issues include, but are not limited to: marital, relationship or family counseling; stress, anxiety and depression; grief and loss; and job pressures or substance use.

Your call or online request will be answered by a licensed clinician who will listen to your concerns and if needed, quickly refer you to in-person or telehealth counseling or in the moment support. Call: 800-982-8161 TTY: 800-697-0353

Online: guidanceresources.com (WebID is NGCare) or if you're on the NGC network, you can use the Single Sign On link. 

App: GuidanceNow Web ID: NGCare

Access to anything might be limiting due to a natural disaster. Below are some initial resources to help you during what can be a very stressful time.

Get in touch with your Care Coordinators at Quantum Health. They are a dedicated team of experts who have been trained on Norhtrop Grumman culture and benefits. They will be able see your current benefit elections and explain what medical options are available to you and may even be able to help you find a provider and provide state resources depending on the emergency.  They can also share other benefits available to you that might be useful during this time.

Telemedicine through LiveHealthOnline allows you and your family members to visit with a board-certified doctor in the comfort of your home by using a smartphone, tablet or computer with a webcam for non-urgent services. No appointments, no driving, and no waiting at an urgent care center. Doctors are available 24/7 and, if needed, they can send a prescription to your local pharmacy. Free lactation support is also available.

• You can use LiveHealth Online regardless of whether or not you’re enrolled in a Medical Plan. For Medical health services, employees enrolled in an Anthem plan pay $10 per visit. All others pay $59 per visit. Kaiser members can access telemedicine video visitsat no additional charge.

• Behavioral health services (Psychologist, Therapist, or Psychiatrist) cost vary based on the type of service and your medical plan. Please contact Quantum Healthfor cost specifics. 

In the wake of a Natural Disaster you and your family might be left with a financial burden; whether it be from house or car damage, temporary re-location, etc. The NGFCU is here to help you with a wide range of financial support. Here are some of the products or services they provide:

• Checking accounts.NGFCU checking accounts have no minimum balances, monthly service charges or per-check fees. Access cash at ATMs anywhere and earn cash back rewards on your purchases.

• Home purchase, refinance and equity loans.Take advantage of a dedicated home loans concierge specialist, speedy approvals and low mortgage rates. If you’re a first-time home buyer, you may qualify for as low as 3 percent down. Refinance loans are also available and if you need access to a large amount of money, the NGFCU offers home equity line of credit (HELOC) and home equity loans up to $250,000 – depending on your equity. 

• Auto loans. Whether you’re buying a new or used vehicle, you can access fixed-rate loanswith no application and documentation fees that can cover up to 100 percent of the purchase price. You can also take advantage of refinance loans based on the Kelly Blue Book value of your car.  

• Debt consolidation loans. Are you managing multiple high-interest rate debts? Consider a loan that allows you to consolidate debtfrom other lenders into a lower, fixed-price rate loan. 

• Home and auto insurance. Protect your valuable assets with competitive insurance rate quotes and coverage through TruStage, an NGFCU partner.  

• Multiple savings account options.Build funds for everyday purchases or for something special. You can open a regular savings account with just a $5 minimum deposit or explore other savings options such as Money Market, Long-Term Savings and Youth Accounts.

You may be able to take what's known as a hardship withdrawal from your retirement account if needed to satisfy an "immediate and heavy financial need" as defined by the plan. To be eligible, your plan may require that you first use any existing loan and withdrawal options available to you.

If your plan allows, your hardship withdrawal may be "grossed up" to include any amounts reasonably anticipated to be necessary to pay any federal, state, or local income taxes or penalties resulting from the hardship distribution. 

To learn more about withdrawals available to you, log in to NetBenefits, and go to Loans and Withdrawals.